Work with me
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IP Director | Privacy Director | Regulatory Director
Technology leader with 20+ years of broad industry experience. Proven success in developing, improving, and enhancing product and sales tools. Business transformation guru in the digital innovation of platforms. Innovative in design thinking and instructional development for products. Articulates complex concepts to influence cross-functional audiences and C-level executives, a training liaison to customers and end-users. Emotionally intelligent leader and change agent that develops high-achieving teams. Data analytics leader. Proficient in Python programming language. Good critical thinking, verbal, written, and presentation skills during negotiations.
Core Competencies:
· Communication
· Qualitative/Quantitative Analysis
· Agile Methodologies
· Regulatory Strategy
· Employment Law
· Predictive Data Models
· Intellectual Property Strategy
· Management
· Legal Research
· Patent Landscaping
· Data Breaches Policy Analysis
· Critical Thinking
· Privacy Law (GDPR/CCPA)
· IT and Operations Management
· User Interface (UI) Design
· Program and Project Management
· Business Transformation
· Information and Cyber Security
· Patent Law
· Risk Management
· Advanced Contract Negotiation
· Healthcare Regulations Law: Federal/State
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Professional Experience
AT&T, Chicago, IL
Senior Solution Architect | Global Operations, March 2018 – May 2019
Lead the Global Operations and Service Transformation team in driving improvements for product and sales tools across the division. Drives strategy and process to optimize sales opportunities for Enterprise business customers.
Selected Contributions:
Customized development of new software across multiple sales teams for greater employee adoption.
Designed project plans with regulatory activities and data privacy strategies.
Conducted resource assessments and deployment planning for project delivery in scope & on schedule.
Facilitated the “Your Digital Life” workshop with the Junior League of Chicago on the importance of data security.
Increased annual productivity by 7% by introducing product updates via micro-videos for an organization of 5,200 Business Sales Managers.
Significantly improved cybersecurity product expertise through the development of 7 months of technical training.
Simplified cybersecurity portfolio for EMEA companies creating predictive models for product valuation
Agile Project Manager, August 2014 –February 2018
Developed software requirements, definitions, analysis standards, and product testing for SaaS. Monitored and managed project development and performance to meet service-level agreement (SLA) standards.
Selected Contributions:
Developed methods, techniques, and procedures for solutions to costing and pricing complex products by designing and implementing a new user interface with Adobe Experience Design.
Program manager using Agile and Waterfall processes to work across stakeholder organizations.
Interpreted Sarbanes-Oxley regulatory updates for internal audits and fraud detection to avoid compliance irregularities and fees..
Redesigned requirements for system triggers in compliance with identity access management for security.
Successfully led a cross-functional project team in the design and delivery of the new pricing UI for the back-office support team of 250 employees with a $30M, state-of-the-art center.
Improved annual budget costs by 12% by launching a semi-automated cross-platform costing system in Salesforce.
Strengthened analytical and financial models for communication across leadership organizations.
Created KPIs to define a successful execution and lifecycle transition plan with stretch goals for industry standard
Senior Business Manager | IT, November 2008 – July 2014
Coordinated the recruiting, interviewing, and hiring machine with the VP of HR, Chief of Staff, and Operations Managers. Designed a business use case for the business transformation of a paper-used call center to an automated model.
Selected Contributions:
Built and led a cross-functional team of 12 to identify and resolve process issues, optimize tasks, and develop new workflows.
Programmed a platform to manage multiple releases, testing plans, and program budgets.
Crafted detailed regulation plans, enterprise policies, and regulatory processes.
Devised reporting and tracking requirements for the evaluation of process enhancements with the Power BI platform, which also enabled visual data analysis.
Created new departmental standards for compiling, analyzing, and reporting data to the small business sales channel team.
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Legal Experience | Northwestern Pritzker School of Law
Conducted legal research for case law and patent search.
Researched drafted memorandums for the Food and Drugs Administration and Federal Trade Commission
Interviewed Medical Experts
Designed a medical device (510K)
Entrepreneurship Law – participated in a pitch contest
Drafted contracts
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Technical Proficiencies
Languages:
Python
Software & Tools:
Westlaw, Lexis, Kaggle, ASANA, Tableau, XL Miner, Wireshark, Microsoft Power BI, Microsoft Project, Microsoft Visio, Microsoft Office, Minitab Software, Power Steering Software, CA Technologies Platform, Salesforce, Jira Software, Video Scribe Software, Time Series Data Models, Probability Model, Computer Network Administration, Requirements/User Story Analysis
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Education and Credentials
Master of Science in Law, Candidate
Selected Coursework: Contracts Law, Intellectual Property Law, Legal Research, Business Organizations, Negotiation Skills, Patent Law, Regulatory Strategy, Biotech Law.
Northwestern Pritzker School of Law, Chicago, IL
Master of Science in Information Technology, August 2020.
Selected Coursework: Statistical Data Modeling, Computer Networking, Computer Systems Security, Knowledge Discovery Systems, Wireless Communication Systems
North Carolina Agricultural and Technical State University, Greensboro, NC
Bachelor of Arts in English, 2013
University of Georgia, Athens, GA
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Certifications
Six Sigma Certification – Greenbelt
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Memberships and Affiliations
Member, NCAT Honor Society, 2019 – 2020
Co-Chair of Education and Training, Junior League of Chicago, 2014 – 2019
Member, Urban League, 2009 – Aug 2016
Member, League of Women Voters, 2015 – 2019
Member, American Association for the Advancement of Science – Jan 2020 – Present
Member, Black Law Student Association
Member, American Constitution Society
Email
kimberlyransom2021@nlaw.northwestern.edu
